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FAQs

Are Pets Permitted?

  • Portal Place Apartments is a pet free community.

What is the lease term?

  • The standard lease term is 1 year.

When is the rent due?

  • Rent is due on the 1st of the month. Rent is not considered late until after 5:00pm on the 5th of the month.

What utilities am I responsible for?

  • The tenant is responsible for their gas heating usage, their electric usage, and their water and sewage usage.

Is parking available?

  • Secured garage parking is available for an additional fee.

How do I handle my laundry?

  • Tenants have multiple options for their laundry. Tenants may use the laundry room on the first floor. Tenants may also bring their own stackable washer/dryer unit to use in their own apartment. If you would like your own washer/dryer, but do not own one, the manager would be happy to set you up with a company from whom you can rent the equipment.

Who takes care of maintenance requests?

  • The management company has a full time maintenance staff. The maintenance staff will address your maintenance request. Please submit your request in writing to the manager. We also have 24 hour emergency maintenance should a serious issue arise during non-working hours.

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